The LENS Program

This is an impactful, interactive program to supercharge your trust building capability, enhance your charisma and presence and improve your communication confidence at all levels.

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Program Overview

The LENS Program has been designed to help improve awareness of self and others, to supercharge trust-building capability and to deepen connections across personal and professional dynamics. Once mastered, the knowledge contained in this program will both your charisma and your confidence.

The Program, grounded in the world’s leading techniques, will give you the ability to more effectively navigate difficult conversations and to adjust your communication in real time towards more positive outcomes.

There are approximately 18 to 20 hours of solid learning and activities in the Program, and whether you want to improve your ability to close that deal, to de-escalate conflict, to better lead and influence or to truly share your story, The LENS Program has been designed to help you achieve those goals.

Course curriculum

1. Who am I
2. What We Do
3. PRR Industry Leadership
1. Being Alert
2. Your Voice Has A Meaning
3. Communication Methods
1. Navigation Bias in Communication
2. Calm and Clear Your Mind
3. Be Present and Think
4. EASY
5. EASY - Examples
1. First Impressions
2. Name Letter Effect Confirmation and Halo Bias
3. Are You Hiring A Fraud?
4. Conscious and Unconscious Bias
1. Facial Micro Expression
2. Prof David Matsumoto
3. Ultrasound Scans
4. Observe the Tiger's Face
1. Shrinking Gestures
2. The 4 F’s
1. Greeting Exercise
1. Power Zones & Self Pacifiers
1. Facial Micro Expressions - Introduction
2. Class Activity - Smiles
3. Examples of Smiles
4. Wrinkle
5. Riley's Mind
6. Understanding the Movie
7. Understanding Emotions - Surprise
8. I'm Pregnant
9. Understanding Emotions - Fear
10. Understanding Emotions - Anger - 1
11. Experiment - Fairness & Anger in Animals
12. Understanding Emotions - Anger - 2
13. Understanding Emotions - Disgust - 1
14. Understanding Emotions - Disgust - 2
15. Understanding Emotions - Disgust - 3
16. Understanding Emotions - Contempt
17. Understanding Emotions - Sadness - 1
18. Understanding Emotions - Sadness - 2
19. Understanding Emotions - Sadness - 3
20. Understanding Emotions - Happiness
21. Exercise - Identify The Emotion
22. Start Here
23. The Thatcher Effect
24. Let's test this out
25. Connection
26. Connection - 2
27. Emotions - Summary Slide
28. Faces Used for Babies & Dogs
29. Look Alike Act Alike
30. Subtle Expressions
31. Botox
1. Personal Non Verbals
2. Nature’s Lessons in Nonverbal Power
3. ALWAYS & NEVER
4. Unconscious Drives Effect
1. Conversational Connection Tips
2. The Lasting Impact of Emotion
3. Safe Spaces Unlock True Connection
1. Comfort vs Discomfort
2. Critical Thinking – Reading People - SCAN
3. Comfortable
4. Uncomfortable
5. Photo Analysis
6. Photo Analysis Exercise
7. Photo Analysis Exercise - Contd.
8. Photo Analysis Exercise - Contd.
9. Reviewing Behaviours
10. Cognitive Load and Deception
11. Cognitive Load
1. Emoji Usage Replacing Non Verbal Indicators
2. Do You Know The Secret Meanings?
1. Open Source Intelligence – Behaviour Focus
2. Mark Bouris
3. Mark Bouris - Contd.
4. Mark Bouris - Contd.
5. Mark Bouris - Contd.
6. Mark Bouris - Conclusion
7. Mark Bouris Video
8. Mark Bouris Video Analysis
9. Choose your own Target Assignment (10 Mins)
10. OSINT Report Examples
11. Evolving Technologies - OSINT
12. Example - Stress and Uneasiness
13. Evolving Technologies - OSINT - 2
1. The Canon Project
1. Introduction
2. Oxytocin
3. Serotonin
4. Dopamine
5. Endorphins
6. Botox
1. POP DOC
2. POP DOC PDF
3. Totality of Communication
4. ACTIVITY – POP & BODY CLOCK COMPLETION
1. Building Rapport & Trust
2. Bias & Familiarity
3. Super Charge Rapport & Trust Building
1. Persuasion & Negotiation
2. Influence & Authority
1. Edit Eye Contact Tips
1. Is This Your Natural Voice?
2. The Perfect Tone & Cadence
3. Speaking to Inspire: Lessons in Vocal Delivery from Great Orators
1. Yes, No, and That’s Right
1. The Fast Friend Formula
1. Proxemics
2. Quick Reset Break
1. Isopraxis
2. Isopraxis Examples
3. Mirroring at its purest
4. Mirroring at its purest
5. Mirroring at its purest
6. Gestures & Actions
7. How To Support & Communicate With Individuals With Autism
1. Statement Analysis
2. Statement Analysis - Exercise
3. Statement Analysis - Assignment
4. Food For Thought
5. Every Word Has A Meaning
6. Every Word Has A Meaning - 2
7. Truth Tellers Convey Liars Convince
8. Verbal/Written Statement Indicator
9. Verbal Cues To Identify A Liar
1. Elicitation Techniques
2. Why Elicitation Works
3. Conversational Hourglass
4. Exercise
5. Elicitation Techniques
6. Elicitation Refresher
7. Elicitation Pamphlet - FBI
8. Successful Elicitation
9. Building a Conversational Bridge
10. Quick Tips & Phrases
11. The Sounds of Slience
12. Non-Directive Encouragers
13. Quid Pro Quo, False Statements, Bracketing & Assumed Knowledge.
14. Complain, Flattery & Naivete
15. Embedded Commands
16. Selling Vs Over-Selling
1. The Lips, Jaw & Neck
2. Quiz
1. Deception Detection
2. Verbal & Non Verbal Elements
3. Example Video
4. Question For You
5. Truth & Reality
6. Direct & Indirect Lies
7. Memory Types
8. Why People Lie
9. Deceptive Behaviour
10. Did We Catch A Lie?
11. Common Lies
12. Everything A Person Says Has A Meaning
13. Everything A Person Says Has A Meaning
14. Everything A Person Says Has A Meaning
15. Expanded Contractions
16. Example - Expanded Contraction
17. Words Have Meaning
18. No, I didn’t
19. Words - A Conscious Choice
20. Mitchel Quy - Interview
21. What Is Unusual Here?
22. Understanding The Words
23. Understanding The Words
24. Case Outcome
25. Examples
26. 3 - The Liars Number
27. Deception Detection
28. Truth Tellers & Liars
29. Was That Really Their Best Number?
30. Video Analysis
31. Exercise & Assignment
32. Break Time (EASY)
33. Non Verbals & Cultural Differences
34. The Soham Murders
35. Huntley's Reaction
36. 9 Indicators in 9 seconds
37. Feedback
38. Summary - Hotspot Indicators
1. Gestures
2. Gestures - Movements which can replace words
3. Any Particular Sign Stand Out To You?
4. Does This Look Familiar?
5. Manipulators & Pacifiers
6. Understanding Illustrator & Tension
7. Eye/Face Blocking Physiology & Stress
8. Duper's Delight
9. Surprise & Fear
10. Up Close
11. Consciousness
12. Activity - Non Verbals
13. Food For Thought
1. Behavioural Profiling & Blending
2. Understanding Unusual Behaviour
3. Listen To This Before You Proceed
4. Watch Again
5. Crowd Behaviour Baseline
6. Example - Picking Up A Situational Baseline
7. The OODA Loop
8. Example - 1
9. Example - 2
10. Spotting Anomalies: When Behaviour Betrays the Context
11. Pre-Incident Indicators: Breaking the Baseline
12. The Moment of Decision: Pre-Attack Indicators in Action
13. Freeze - Flight - Fight
14. The 4 F’s
15. Are We Too Device-Centric?
16. Yes We Are!
1. The Eyes Have it
1. Rethinking Common Deflections in Conflict
2. Recognising Early Indicators of Escalation
3. Pre-Attack Indicators
4. Conflict Escalation
5. Shifting Awareness in Escalating Situations
6. Watch The Video Again
7. Anthony Dunning Incident
8. Blending In
9. Hostile Reconnaissance
10. Hostile Reconnaissance Training Video
11. Behavioural Indicators During Second Approach
12. Watch The Video Again
13. Hostile Reconnaissance - Explained
14. Assignment
15. Security Measures
1. What I Know
2. Homework & Next Steps
3. Further Training & Courses
4. Conclusion & Thank You!
5. The LENS Resource Guide

About this course

$1,895.00
233 lessons
4 hours of video content

Discover your potential, starting today

Enroll today

The LENS Program

Program Overview

Course curriculum

PRR & Trainer Introduction

Program Introduction

Being Present & Aware

First Impressions & Bias

Relevant History & Background

Situational Awareness

Greeting Exercise (Blended)

Power Zones & Self Pacifiers

Facial Micro Expressions

Personal Non-Verbals & Small Talk

Conversational Connection Tips

Comfort vs Discomfort

Emoji Usage in Communications

Open Source Intelligence – Behaviour Focus

The CANON Project 2015

The Chemicals You Need To Know

Profile One Page - The Body Clock

Building Rapport & Trust

Persuasion & Negotiation

Eye Contact Tips

The Perfect Tone & Cadence

Yes, No, and That’s Right

Fast Friends Formula

Proxemics – Need for Space

Isopraxis (Mirroring)

Statement Analysis

Elicitation Techniques & Embedded Commands

Lips, Jaw & Neck Elements

Deception Detection

Body Language (Additional Items & gestures)

Behavioural Profiling

The EYES Have It

Blending in & Hostile Reconnaissance

Summary Items & Homework

About this course

Discover your potential, starting today