This page contains all face to face training options available to you and your workplace. If you would like more information or would like to book a training session please get in contact with us at email@example.com. Scroll through our courses below!
Mental Health Awareness: Courage to Converse
It is estimated 1 in 4 people in Australia will experience a mental health condition at some point in their lives. This 1 day program will demystify mental health conditions and empower the attendee to provide basic mental health support.
Conflict Identification & Response Methodologies for Security Personnel
The course helps you anticipate causes of conflict and harmful behaviour and respond to prevent escalation. You will gain knowledge and understanding of effective communication principles along with Identifying escalating conflict and respond within the framework of both legal and organisational requirements.
SABER Situational Awareness, Behaviour Evaluation and Response
Designed by Specialist Australian Law Enforcement personnel with experience in human behaviour detection, body language identification and hostile prediction, SABER Behaviour Detection Training Programs are designed to provide your staff with the confidence and capability to use behaviour detection and situational awareness to detect, deter and deny criminality in or around your workplace and to evaluate any associated risk.. Delivered in conjunction with Baseline Behaviour and Consultancy .
For venue operators, their staff, event managers, security managers and all other personnel, social media is a two-way street. It can provide invaluable real time insights into what is actually happening (factual) and what people think may be happening (opinions) on a mass scale. Learn how to use social media to your advantage before, during and after events.
With so much competition for hospitality venues and retail stores, people don’t often announce they are unhappy. They “vote with their feet” and great service (and reputation of great service) is what drives customer loyalty.
Armed Robbery can impact an organisation at many levels (reputational, financial and of course the human impact). This program provides the key knowledge required to help target harden your premises to assist with robbery prevention and also to help best prepare your personnel for the physical and psychological elements of Armed Robbery.
Active Armed Offender Incidents are a rapidly unfolding, highly unpredictable and tragic event with mass casualties. Although Australia is a safe country, attacks in workplaces & crowded places could happen and we need to do what we can both to prevent and prepare for them.
Bullying, discrimination and sexual harassment can cause major harm and often creates fear and anxiety, and this program provides attendees with the tools to manage this in an effective and straightforward manner